Personal data collected
The Company collects personal information only when necessary for providing services, communicating with users, or complying with legal obligations. Information may include contact details, usage data, and technical identifiers.
- Contact details, such as name and email address, provided during inquiries or account creation.
- Usage data, including access times, pages viewed, and interaction logs for security and operational improvement.
- Technical identifiers such as IP address, browser type, and device information for functionality and troubleshooting.
- Communication records from user requests or correspondence with the Company.
- Information provided for compliance, audit, or verification requirements as mandated by law.
Personal information is collected directly from users, through automated technologies, or from third-party providers when required for operational or compliance reasons.
How personal data is used
Personal data is used to provide and improve services, respond to user inquiries, manage user accounts, and ensure website security. The Company also processes data for compliance with legal obligations.
Information may be used for internal analysis, system maintenance, and to ensure compliance with applicable laws. Data is not used for automated decision-making or profiling without user consent.
User rights
Users have rights regarding their personal data, including access, correction, deletion, and data portability, as outlined below. Requests should be made in writing and may require identity verification.
Right to access information
Users may request access to personal data held by the Company and obtain a copy of their information, subject to verification and legal limitations.
Right to rectification
Users have the right to request correction of inaccurate or incomplete personal data held by the Company.
Right to erasure
Users can request deletion of personal data held by the Company, subject to legal or contractual retention obligations.
Right to data portability
Users may request a copy of their personal data in a structured, commonly used format, where technically feasible.
How personal data is shared
Personal information may be shared with trusted service providers for the purpose of delivering services, technical support, or fulfilling legal requirements. These providers are required to maintain confidentiality and comply with data protection regulations.
Data may be disclosed to authorities if required by law or to protect the rights and safety of the Company, users, or others. The Company does not sell or rent personal information to third parties for marketing purposes.
Data security measures
The Company implements appropriate technical and organisational measures to safeguard personal data against accidental or unlawful destruction, loss, alteration, unauthorised disclosure, or access. Access to personal data is limited to authorised personnel only.
Regular reviews and updates of security practices are conducted to address new risks and comply with evolving data protection standards. Users are encouraged to notify the Company of any suspected security incidents.